Answered question

How many support agents does Fizz have?

In the live chat, sometimes it takes a long time to talk to someone. So I’ve been wondering, how many support agents do they have?

Not enough for the volume of problems they're dealing with at the moment, but hopefully that will slow down over the next few months as the tech teams work out more of the bugs (and hopefully add a way to make an immediate payment and change the voicemail PIN without having to resort to chatting with customer service).

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Ken
Ken

Ken

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Maybe we'll find out more about them if the we all get together for coffee as suggested