Unanswered question

"Message not sent. Phone number formatted incorrectly."?

I get the above message when I try to send a text as of this morning. Also, I can't place phone calls. Anyone else?

I tried rebooting the phone and popping the SIM out and in but nothing so far...

Alexandre
Alexandre

Alexandre

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Answers

Johanne
Johanne

Johanne

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Level
2
1936 / 2000
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Was it working before this morning? If yes I would contact fizz with the chat.

Adam
Adam

Adam

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Level
1
130 / 750
points

Is today your billing date? Did the payment go through? Re-send network settings

MT
MT

MT

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Level
4
5000 / 5000
points

Several users have phone problem due to billing isue today.

Alexandre
Alexandre

Alexandre

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0
49 / 100
points

Just finished a chat with support... they're submitting a ticket at 'critical' level

Fingers crossed

  • this is the last day of my billing cycle btw