Answered question
Fizz customer service has improve a lot since the first beta period as well as for the specialize team.
However, there is a lot of improvement still ahead for them, if they want to step up in rank against competition.
Anyhow, spamming the community forum wont give you a better service.
Chizz :))
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Other answers
what is your issue? maybe ask the forums and we can help you.
Rather than spam the chat forum, it would be more productive to go through the steps of their resolving issues, not leaving out number 3 if the first two have not been satisfactory.
https://fizz.ca/en/faq/resolving-issues-step-3
