Can not receive call?

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Fanhua
Fanhua Posts: 5 ✭✭
in My Mobile
I transferred my cell phone to Fizz last night, I can call others, but I can not receive any call, they all go to my voice box.
Also in my account notification, it shows my IMEI is not correct!

Answers

  • Fanhua
    Fanhua Posts: 5 ✭✭
    Options
    I choose another new phone number, and it works!
    How can I cancel the new one with (438) 630-3999?
  • Allison W.
    Allison W. Posts: 1,272 ✭✭
    Options
    After changing your phone number, you're going to have to contact customer service via the chat bubble on the solutions page to see if they can change it back.
  • Fanhua
    Fanhua Posts: 5 ✭✭
    Options
    The chat bubble never there!!!
  • Benoit L. #797
    Benoit L. #797 Posts: 7 ✭✭
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    You can try contacting them through Facebook Messenger or contactform@support.fizz.ca too.
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