Unanswered question

I just received the sim card I applied but there was no activation numbers on the card holder. What should I do now?

I found the title "ACTIVATION:" on the card holder and there was nothing followed. So I'm sure there is no activation numbers. What should I do now.

Ming
Ming

Ming

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Answers

Ming
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Ming

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but how to contact fizz? I didn't find the client service number or email.

Marc
Marc

Marc

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The issue is easy to solve. Just contact fizz, and they will send you another sim card in no time.

Johanne
Johanne

Johanne

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Maybe the chat can give you the activation number you have nothing to lose

Chantal
Chantal

Chantal

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The activation number is not on the paper card, it is on the plastic card that was holding your SIM nano/micro/standard. The picture you show is just the paper on which the plastic was stick to it. See the plastic part, you will have activation : (six letter) and a code bar.

Ming
Ming

Ming

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thanks guys~ I found it the activation numbers~ yes it's on the plastic card holder which I just throw it into the trash bin ......

Jonathan
Jonathan

Jonathan

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Hi Ming C. Glad you got it sorted out. You should mark Chantal's answer as the correct one both so it gets bumped to the top for future people who might search on this topic and find your thread and also so Chantal gets some extra points for her keen eye. Welcome to Fizz, hopefully your experience will be bug-free! :)