Answered question

how to modify my shipping adress before activate my sim card ?

I ordered a sim card that i never received because incomplete shipping adress. Now i try to modify my adress in my plan but the only option i have is GET STARTED ,not able to modify the adress before activation , not able to order an other sim card .What can i do ?

Hi Christian,

I can see that you managed to order a new SIM card on 10/01/2018 with the help of my colleague, by chat.

Have a good one.

-Luciana

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Other answers

MT
MT

MT

User level
Level
4
5000 / 5000
points

You should contact Fizz with chat https://fizz.ca/en/faq/resolving-issues

MoYe
MoYe

MoYe

User level
Level
3
3973 / 5000
points

maybe fizz can change it for you

Gabriel
Gabriel

Gabriel

User level
Level
1
463 / 750
points

It's a pre-paid model. I would simply open a new account with the right adress