Answered question

Home address in Subscription area but on Fizz EXT at home, can I force it to Fizz?

I live towards the outer edge of the subscription area, but the coverage map says LTE available and to subscribe. So I did. But now, when I'm at home, my network is "Fizz EXT" not "Fizz". This might be because there is a Rogers/Bell Tower very close to my house and that probably has the best single.

However, with the agreement, I have to be on a Fizz network most of the time, to not get blocked. I have a Nexus 5X phone running Android 8.1. Is there a way for me to force it back to the "Fizz" network?

Matthew
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Matthew

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ALLISON
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ALLISON

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If you shut off roaming while at home, you won't go on the EXT network, but there is the risk of having no service.

Dallaire_M
Dallaire_M

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shut off roaming on your phone while at home as suggested by Allison, and active wi-fi calling. It should work.

MT
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MT

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It doesn't look like wifi calling is enable on Fizz .

Matthew
Matthew

Matthew

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Wi-Fi calling might be my asnwer, but as mentioned... Not available.

My phone doesn't allow me to turn off roaming (only data roaming). And when I scan for Networks in my area to force it to Fizz, it only finds "Fizz EXT". Should I try contacting Fizz to see what can be done, because my address comes up as "LTE" on their converage map?