Unanswered question

Can I port my number out and keep my account for a data-only plan?

I was wondering if I could port my phone number out of Fizz while keeping my account active with a data-only plan. I don't know if that's possible.

Must you still have a phone number in your SIM card when you have a data-only plan? If so, Fizz would have to give me a new phone number.

Any recommendations? Thanks!

Philippe
Philippe

Philippe

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Level
0
13 / 100
points

Answers

Yes, you need to have a phone number tied to a data only plan. You could port out your number and then open a data only plan which will have a phone number, but won't be relevant to you.

When you port out a number, your data-only plan will be canceled. Which means you will need a new SIM card (or possibly reuse your current one if the rumors are true) to create a new plan and getting a new number. Your account will still be active.

MT
MT

MT

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Level
4
5000 / 5000
points

Worst case scenario, you buy a new sim card and create new plan with data only.

Philippe
Philippe

Philippe

User level
Level
0
13 / 100
points

According to Kent, my account would stay open. Does that mean I'd keep the rolled over data for example?

Hi Philippe,

No, once you deactivate your plan, you will lose your benefizz :) If you unsubscribe from Fizz you lose your Level, Points and Perks. If at some point in the future you re-subscribe, you will start again at zero.

More infos here : https://fizz.ca/en/faq/unsubscribe and here https://fizz.ca/en/faq/can-i-transfer-my-points-upgrades-...

Have a good one!

Luciana