Answered question

Transfer my number to Fizz

I transferred my number and officially began the new service with Fizz, do I still need to call my old provider to stop the contract or Fizz stops the contract for me?

Antonia
Antonia

Antonia

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Nope, your previous plan is terminated automatically and your ex-provider will bill you what you used during your final billing period.

It's part of the porting process.

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Johanne
Johanne

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No you dont need to advise them. But dont be surprise if the call you.

No you don't need to contact them. They'll send you an email saying they're sorry to see you leave, bill you what you used for the ongoing month and add your balance if you had one.