How do I reset my PIN

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Gurcharan H.
Gurcharan H. Posts: 3 ✭✭
in My Mobile
Hi,
I never got a text message with my PIN. When hold 1 down and get to voicemail I don't know what PIN to use to access my voicemail. How do I reset the PIN?

Answers

  • Gurcharan H.
    Gurcharan H. Posts: 3 ✭✭
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    Hi Johanne M.,
    I didn't receive a text message witth the pin number.
  • Anne H. #1344
    Anne H. #1344 Posts: 648 ✭✭
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    Use Contact form in "my profile". Ask them resend voice mail pin number
  • Gurcharan H.
    Gurcharan H. Posts: 3 ✭✭
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    I tried 1234 and that didn't work either. I never see the chat bubble, I use chrome.
  • ReneD
    ReneD Posts: 1,809 ✭✭
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    @Gurcharan H.
    Make sure you don't have any pop-up blockers active in your browser.
    Then log in your account and go on this page : https://fizz.ca/en/faq/resolving-issues
    The chat bubble will appear after few seconds at the bottom right.
    It's available on weekdays between 07:00 and 22:00
    and between 10:00 and 18:00 on weekends
    Chizz :))
  • MoYe
    MoYe Posts: 655 ✭✭
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    Try removing and reinstalling the Sim card
  • Johanne M. #358
    Johanne M. #358 Posts: 464 ✭✭
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    Try to use other than chrome. Me it didn't work with firefox but it's ok with chrome.
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