Unanswered question

Tutorial: How to port your old phone number from other mobile provider to Fizz?

Fizz lack the step by step guide for phone porting. Let's work together to consolidate one ourselves. Let me start from my own experience:

1. Telus to Fizz, just use account number (can see it from user portal of telus.com)
2. Freedom to Fizz (need use IMEI, iphone is setting->About-> IMEI, Android is Setting->About Phone)
3. Chatr (either use IMEI,which is very slow. Or call 611 from your Chatr phone, or call 1-800-485-9745 and ask support to give your account, and use ACCOUNT NUMBER, there is 000 in front and keep it);
4. Rogers (use account number)

Porting time varies but most will be done in a few hours. If it's more than 4 hours, it's not right.

Need porting step from Fongo to Fizz but can't find any reference so far.

Anne
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Answers

MT
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Great info. Thanks

Porting from Bell:
Use your phone's IMEI, porting is done in few minutes (I have done it twice with same results)

For your phone's IMEI dial *#06# on your phone

It seems that Fido as the worst record for the the time it takes to port in to Fizz, as reported by many users on this forum.

Cheers :))

MoYe Bel
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Thanks for the info

Whizz
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Team

Hello Rose,

Thanks you for sharing. I will add some information, it may be helpful :

If you transfer a number from Petro Canada Mobile to Fizz you will need a Pin number provided by them.

If you transfer a number from Virgin Mobile there are two cases :

◾ if it is prepaid : use PIN or IMEI informations
◾if it is postpaid (monthly subscription) : use IMEI.

Cheers,

Ionut

Leifuer
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Thank you for this!

If porting a number from ROGERS Share Everything plan, beware. According to ROGERS:

There is nothing to worry about. If your number is currently the main line on the account, we simply need to switch that title over to your second line and make this second line become the main number. Once that is done, you can safely port out your number.