Unanswered question

Does Fizz actually display the Data used?

Before people had mentioned that the data that fizz had displayed wasn't correct for some odd reason and the suggestion of having to check on the phone itself for correct data usage. I wanted to know if it's still true or does the website with the data meter actually work now :o

Thanks <3

Answers

MT
MT

MT

User level
Level
4
5000 / 5000
points

The data meter from Fizz used to work fine ( with the exception of daily usage ) until yesterday for me at least. All my plan data was gone within a couple of minutes while my phone was off mobile network and I could see it went down by refreshing data meter page. I still have the Rollover in my data meter.
I opened a ticket with Fizz yesterday and got a reply today that they have escalated to technical team.
I don't know if the data meter is wrong or my plan data was eaten up by Fizz bug.

Johanne
Johanne

Johanne

User level
Level
2
1936 / 2000
points

It's seems to work for me

Caroline
Caroline

Caroline

User level
Level
0
55 / 100
points

I do not have a data plan. I only have the 250 MB upgrade and 500 MB perk but it doesn't show on the data meter.

Andrei
Andrei

Andrei

User level
Level
3
3640 / 5000
points

The data counter works fine for me all through I find quite odd the order in which is using my data Gifted-Rollover-Upgrade-My data plan. In my humble opinion, the upgrades should be used before touching the rollovers.

@caroline, I have no data plan. 250m upgrade and 500m perk. Can't see usage meter neither. @andrea, the sequence how Fizz use different types of data is interesting.

It’s still broken. According to my data usage, I haven’t used any data this month and I’m 3 weeks in. I stream music around 5-6 hours a day usually and it shows that on my phone cellular usage screen (iPhone).

It’s still broken. According to my data usage, I haven’t used any data this month and I’m 3 weeks in. I stream music around 5-6 hours a day usually and it shows that on my phone cellular usage screen (iPhone).