Answered question

I had applied for two SIM cards, but I received a package today, which just contained one SIM card. How should I do?

I applied for 2 SIM, received just 1!

Alireza
Alireza

Alireza

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Whizz
Whizz

Whizz

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Hi Alireza,

You got a response by the contact form you sent on 04/01/2019.

Have a good one.

Luciana

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MT
MT

MT

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You have to contact Fizz with either :

Fizz Chat : https://fizz.ca/en/faq/resolving-issues
(Please note that their working hours is 10 AM to 6PM during holidays : now to Jan 5 2019 )
https://fizz.ca/en/contact-us
Fizz contact form : https://zone.fizz.ca/dce/customer-ui-prod/#/account/conta...
Facebook Messenger : https://m.me/fizzca

Thomas
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Thomas

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SIM cards are processed separately, so there's a slight chance that you might receive cards on different days even if you ordered them at the same time. In any case, a quick chat with Fizz will help sort it out.

Jean
Jean

Jean

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Hi if you have still not received it, contact Fizz support and ask them to deduct the $5.75 from your next bill payment