Unanswered question

Why am I no longer receiving sms texts since New Years' Eve?

I stopped receiving text messages since New Year's Eve. I tried my sim in a different phone ans it still doesn't work. I can send sms plain text messages, but don't receive them. As I stated earlier, it isn't a phone issue as it does the same thing on another phone with the fizz sim in it.

Christian Duvert
Christian Duvert

Christian Duvert

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Answers

Seems I can't post anything here aside this!

Everything goes under moderator's review!
(This next part has been edited after posting the first part!)

Hummm, double check APN settings anyways, it doesn't always set or update it self automatically.

Other than that, you will have to reach CS for assistance.

Cheers :)

Just in case you did not get that first post

Double check APN settings anyways, it doesn't always set or update it self automatically.

Other than that, you will have to reach CS for assistance.

Cheers :)

James
James

James

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Make sure that your carrier settings display "Fizz 35.0". If not, try to update them and it may resolve your issue. If your carrier settings are already up-to-date but you still cannot receive SMS texts, I would suggest contacting Fizz support about this issue because it is definitely not normal. Good luck!

pascal
pascal

pascal

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Did you try to remove the sim and restart

Christian Duvert
Christian Duvert

Christian Duvert

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The sms texting was working, now I don't receive messages, but still can send. I tried a different phone, so it is not a phone issue. Their servers aren't delivering my messages.