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Unanswered question

what is wrong with my Fizz wifi router?

I got the Coda box and many times the modem will just restart or sometimes ill just get no internet connection connected by wifi through my phone. I have disabled band steering in the fizz app which resolved problems with my smart home devices. But now Im just frustrated about the constant wifi problems

Michael
Michael

Michael

User level
Level
0
3 / 100
points
over 1 year ago
Category
Internet
Category
Modem
Answer count
6 answers
Author name
Michael
Date
January 03, 2019
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viewed 513 times
question
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Answers

Patrick

Patrick

User level
Level
1
225 / 750
points

I don’t even know that fizz internet was available...

Author name
Patrick
Date
Answer likes
answer
a
Patrick

Patrick

User level
Level
1
225 / 750
points

It says « available soon » when I go on the internet page of the site.

Author name
Patrick
Date
Answer likes
answer
a
James

James

User level
Level
2
888 / 2000
points

I would go to the solution hub because they tell you how to resolve these types of problems. However, if you can't fix it, contact support. Good luck!

Author name
James
Date
Answer likes
answer
a
Philippe
Philippe

Philippe

User level
Level
1
170 / 750
points

How did you sign up for home internet?

Author name
Philippe
Date
Answer likes
answer
a
MoYe

MoYe

User level
Level
3
3973 / 5000
points

For fizz home internet, the fizz members are chosen randomly

Author name
MoYe
Date
Answer likes
answer
a
IsE

IsE

User level
Level
2
1075 / 2000
points

I fixed this issue by turning the Wi-Fi off on the Fizz modem and connecting another router to it :)

Author name
IsE
Date
Answer likes
answer
a

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