Unanswered question

I didn’t receive my sim cards

Orered two sim cards. but didn’t receive any of them. The staus says they are delivered. Can you explain this?

Chungmin
Chungmin

Chungmin

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Answers

MT
MT

MT

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you might want to verify at your door ( home, appartment or building appartment )

There is a possibility that they put on the door of your home or your appartment.
Sometimes they put the card on the door of your appartment building.

MT
MT

MT

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If there is no sim card found at your doors then you need to contact Fizz

They usually stick it at your door, but sometimes it might have fallen off from winds or whatnot. Try seeing if anyone else around has seen a flat green square envelope around. If not then try sending them a private message

Mohammad
Mohammad

Mohammad

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Found mine in the mail box

Zhiming
Zhiming

Zhiming

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I got the same problem. Ordered one sim card more than a week ago. Never saw the CHAT BUBBLE under the help page and useless answer from Fizz FB. They even ask me to order another sim card. What the hell is that? I want a refund now!