Unanswered question

It keeps asking me to finish activations but i already finish activated the sim card?

It keeps asking to finish the activation.. I already did and it ask the code as well?.. I can remember the Code.?

Pierre
Pierre

Pierre

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Answers

ReneD
ReneD

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Activation code is on the card you took the SIM from.
Otherwise you will need another SIM card.

Cheers :))

Pierre
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I know.. I just can't remember the code

ReneD
ReneD

ReneD

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Sorry then! Cause I think you are kind of scr...
You will have to order a new SIM card...

OR
You might get lucky with CS
https://fizz.ca/en/faq/resolving-issues
A chat bubble will open at the bottom right

Cheers :))

MT
MT

MT

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Is your phone working ? If it is then just ignore the message from the web site .

Pierre
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Its worming perfecto

Anne
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I activated 3 sims already. one sim is same as you. I've done everything and get phone number. Nothing works, and I keep getting "please continue to activate your sim card". In the end, I send a request through contact form:

https://zone.fizz.ca/dce/customer-ui-prod/#/account/conta...

You don't need give them the activation code. Just send request from your account. They can find which sim card not activated.

AFTER 4 DAYS, they activated my sim card from their end, AND GIVE ME A NEW 343 number, which I don't like. Well at least it's activated now :)

ReneD
ReneD

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@Pierre T.
Good! Then close the thread by choosing one of the answers as the best answer.

Cheers :))

Pierre
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Thanks it works perfect so far.. Thanks again.

This might happen if you've built plans multiple times on Fizz's website without actually clicking the "Next" button. Just ignore them if you've already activated your SIM with your monthly plan.

as long as everything is working then the activation has been successful. Test everything. Call in/out, sms/mms... It happens to me too and since after my activation everything works fine. It seems to be a bug, you can ignore it.

Martin Gros
Martin Gros

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I have the same problem, even if my sim card if working fine, the "activate sim card" bug prevent me to add an internet plan. I received the beta internet offer by email...