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My internet worked before, but one day it just suddenly stopped (after I ran out, though since then I've been gifted some bandwidth so I should be fine).
I did switch phones, but others who have my model (XIaomi Mi A2 Lite) said it worked with Fizz -- and it shows that it's connected to the network with full bars, just no internet access. As stated, I've tried sending the network parameters notification at least 3 times, but don't receive them.
Did you see this error message when you visit http://www.FIZZ.ca ? If yes, too bad you run out of base data. Gift data is usable . Need wait next billing cycle. It's a bug.
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Do you see any data available with this : https://zone.fizz.ca/dce/customer-ui-prod/#/account/plan
Steps to follow for configuring the APN can vary from one phone to another. Here's an example:
Settings → Connections → Mobile networks → Access Point Names → APN
Open a new APN and name it: Fizz
then:
Fizz APN settings are:
APN: mobile.bm
MMSC: http://mms.mobile.bm
MMS proxy: mmsproxy.mobile.bm
MMS port: 80
APN type: default,mms,supl
.
.
.
After setting, select Fizz in Access Point Names
@M.T. yeah, there's 1GB available (the amount gifted to me)
Hello Tom,
I see that the ticket escalated for this issue is fixed. If you encounter the same situation, please let us know via chat or via Facebook Messenger.
Have a nice day.
Ionut
