Unanswered question

i cannot call my voicemail?

hi, the last 2 days when i try to call my voicemail, it hangs up before picking up?

Yisroel
Yisroel

Yisroel

User level
Level
0
89 / 100
points

Answers

Did your monthly plan rollover during that time? Just trying to see if anything obvious might have caused a change during the last couple of days.

Yisroel
Yisroel

Yisroel

User level
Level
0
89 / 100
points

no, my cycle starts the 17th

Hmm. I tried mine and it's still working, so it doesn't appear to be a general problem. It looks like you'll have to chat with Fizz customer service to try and see what's going on with your account.

Anne
Anne

Anne

User level
Level
4
5000 / 5000
points

Did you hear the greeting or not at all? If you can hear, re-setup. If you can't, contact Fizz by FB messenger.

Yisroel
Yisroel

Yisroel

User level
Level
0
89 / 100
points

no, i dont hear, whats FB messanger?

ReneD
ReneD

ReneD

User level
Level
4
5000 / 5000
points

Forget FB messenger
Log in your account and try this for the bubble chat
https://fizz.ca/en/faq/resolving-issues

Cheers :))

R
R

R

User level
Level
1
563 / 750
points

I also am experiencing this issue, are you sure it ever worked? if yes was it the same device?

Hello Yisroel,

I see that a ticket was escalated for this issue. Following the resolution we will get back to you via e-mail.

Cheers.

Ionut