Answered question

I still have no service /network .

I still have no network service since i activated my sim,
I've been waiting for more than 3 hours .

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the old sim doesn't work anymore.,
I chose transfer phone number to active my sim.

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I got an email abou this
Welcome to Fizz
Your activation is complete.

Is anything working? Incoming and outgoing calls? Texts?
.
Have you reset your apn settings to the fizz network?
https://fizz.ca/en/faq/what-are-fizz-network-settings-apn
.
If nothing is working, and you've received an email that the porting is complete, you'll need to go into your account, then contact forms, and set up an appointment to port your number.