Answered question

Data stopped since yesterday, How do I get service? Can't reply to your questions other than making a new one...

Account is fully in order and paid. Plan is active. I have voice and sms, but no mms. Connected to LTE. Restarted phone 4 times, Tried with another phone with same results. It was workiing until esterday without any problems.

This is clearly a technical problem. I can't fix it myself and unless you work for Fizz I doubt you can make any suggestion for me to try that will make it work again.

I need service on that but How am I supposed to get it?

Louis
Louis

Louis

User level
Level
0
11 / 100
points

Go to My profile --> Contact form --> complaint. Wait reply after 24 hours.

If you're not satisfied, go to contact form --> followup a complaint, DO NOT open a new complaint.

Did you find this useful ?

No (0)

Yes (0)

0% of users found this answer useful

Other answers

MT
MT

MT

User level
Level
4
5000 / 5000
points

You can also consider to contact Fizz with either Chat or messenger
Fizz Chat : https://fizz.ca/en/contact-us
Facebook Messenger : https://m.me/fizzca

Louis
Louis

Louis

User level
Level
0
11 / 100
points

Thanks for the contact form info, I'll try that.
FYI, I don't do social media, so I will not register to facebook to contact my phone company. Chat would be a nice alternative, however it's never been available anytime I went to https://fizz.ca/en/contact-us.