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Data stopped since yesterday, How do I get service?

Data stopped since yesterday, How do I get service?

Louis
Louis

Louis

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0
11 / 100
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almost 2 years ago
Category
My Mobile
Category
Technical issues 
Answer count
5 answers
Author name
Louis
Date
December 28, 2018
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viewed 42 times
question
q
S

S

User level
Level
3
2619 / 5000
points

do you see Fizz LTE or 3G, do voice calls work?

Author name
S
Date
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answer
a

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S

S

User level
Level
3
2619 / 5000
points

did you restart the phone ? is the bill paid?

Author name
S
Date
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answer
a
MT
MT

MT

User level
Level
4
5000 / 5000
points

Is your phone still connected to Fizz network ?
Is your data plan still active ?

Author name
MT
Date
Answer likes
answer
a
Anne
Anne

Anne

User level
Level
4
5000 / 5000
points

fizz is prepaid. If you used out all your quote (ie. 2g). It will be stopped. You'll see a page "something on your account, please login to your account and fix it".

Author name
Anne
Date
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answer
a
Whizz

Whizz

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Level
4
5000 / 5000
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Team

Hi,

I can see that you confirmed on one of your Contact forms that everything is ok now, that you set your APN manually.

Have a good one.
Luciana

Author name
Whizz
Date
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answer
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