I have same problem. It doesn't recognize my Fizz number. My phone can show Rogers, Videotron, and Freedom sim card number just fine. Confirmed it's the phone problem. (using Android 7.1). Data/sms/call all works, so I don't care this minor bug.
I lost my old phone, I am supposed to receive and answer a text message on my old phone in order to transfer my number with bell to my new phone, is their any way to still keep...
I assume your Bell Account is still active? I suggest you reach out to them directly, confirm your identity and ask for some other ways to transfer.
Another option would be to...
Why my phone number cannot be transferred toFizz? I have this number for 15 years. I entered correctly the IMEI + my contract number and nothing happens...
Hi Lilian
Have you read this FAQ from Fizz: https://fizz.ca/en/faq/activation-how-do-i-transfer-my-current-phone-number-to-fizz
Only numbers from the Fizz subscription...
Hi, since I received my sim card from fizz and activated it and placed it in the sim card port while my phone was off and turned it on after, it says that I'm unable to text or...
Hi Mishel
After restarting your phone, if it prompts you for an unlock code, it means your phone is still locked with Fido. In this case, you can call Fido for the unlock...
Hi Alpha
Sorry you are having phone issues.
Have you tried restarting your phone? Were you able to make calls, send text or use mobile data following your activation...
Hi Pierre
Are you trying to transfer your number from Koodo while activating a new Fizz mobile plan?
As per Fizz instructions, you must supply either your previous...
