I have same problem. It doesn't recognize my Fizz number. My phone can show Rogers, Videotron, and Freedom sim card number just fine. Confirmed it's the phone problem. (using Android 7.1). Data/sms/call all works, so I don't care this minor bug.
I bought a phone plan and a SIM, chose a phone number among those Fizz presented to me. I activated my SIM, configured my phone and I tried sending text messages. That's when I...
Very strange thing
It should be impossible, contact the support in order to investigate the problem
You can contact Fizz support by chat, from 8 AM to 9 PM everyday...
I signed up for the plan, chose a specific phone number and then nothing happend. Sim card isn't working, plan never registered but that phone number is no longer avail. I am...
Hello Steven,
Apologies for the encountered issue.
I have verified your account and there seems to be an active number on it. Please check out Fizzy's suggestions as well...
Well, Hi.
Two months ago I have ordered sim-card, and everything was good. But 2 days ago I've lost it, and I had to order new one. But my payment was declined.
I wrote to the...
Pavel,
You are not the only one, I read multiples time these problems.
However, it is very strange you can pay your plan but you cannot order a SIM?
The support should...
I have fizz SIM card that I used before and had a number. Then I canceled my plan. Now I am trying to activate it with the same number I had before. And I don’t know how!!
Remember you can reactivate with the same number only within 60 days from your unsubscribe
https://fizz.ca/en/faq/reactivate
How to reactivate your Fizz account when you...
