Answered question

I don't see my points in my account

I used to be able to see the points in my account but from yesterday I can't see it. anyone knows how what I can do?

S
S

S

User level
Level
1
624 / 750
points
Fizzer
Fizzer

Fizzer

User level
Level
1
180 / 750
points

I think you should contact them

go to a help page when you signed in you should see the chat bubble on the right bottom

Did you find this useful ?

No (0)

Yes (0)

0% of users found this answer useful

Other answers

MT
MT

MT

User level
Level
4
5000 / 5000
points

Is it possible there is an issue with your browser ?
Try another browser if you have one ( or another PC ) ?

Mohammad
Mohammad

Mohammad

User level
Level
3
2349 / 5000
points

Try changing your browser, if that doesnt work, contact customer care through fb.

Marc
Marc

Marc

User level
Level
2
1085 / 2000
points

I've never had issues with my points. Just as other people suggest, change another browser to open your account. If you still don't see your points, you need to contact fizz.

E
E

E

User level
Level
3
3348 / 5000
points

The points are fine - just reload your browser / log out, log back in.

Hello Abraham,

Usually, it is recommended to clear the "cache" of the browser. It can help solve a lot of possible issues regarding the display of websites. If the issue persists, please contact us via chat or via Facebook Messenger.

Have a good day.

Ionut