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Unanswered question

Not receiving texts last 5 days?

I can send texts and receive calls but I cant receive calls and texts. I ported my number from fido everything was fine and it just started to not work all of a sudden

vishal
vishal

vishal

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Level
0
1 / 100
point
about 2 years ago
Category
My Mobile
Category
Android
Answer count
6 answers
Author name
vishal
Date
December 26, 2018
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viewed 57 times
question
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Answers

David
David

David

User level
Level
0
14 / 100
points

Not a solution to your problem, but just as a data point, I’ve been able to send/receive SMS/MMS while in Fizz EXT coverage (Toronto)

Author name
David
Date
Answer likes
answer
a
Anne

Anne

User level
Level
4
5000 / 5000
points

If it's never working, it's a porting problem. if it was working and suddenly not working, contact Fizz by Facebook messenger.

Author name
Anne
Date
Answer likes
answer
a
Ken

Ken

User level
Level
4
5000 / 5000
points

Best to get in touch with Fizz support to get it worked out...

Author name
Ken
Date
Answer likes
answer
a
nelson
nelson

nelson

User level
Level
0
12 / 100
points

I have the exact same issue...since i ported my number it was working fine...until the afternoon of Dec 24....I can send messages, but can't receive them...

Author name
nelson
Date
Answer likes
answer
a
S

S

User level
Level
3
2620 / 5000
points

No issues for me must be connected to your line, probably better to contact support

Author name
S
Date
Answer likes
answer
a
Whizz
Whizz

Whizz

User level
Level
4
5000 / 5000
points
Team

Hi Vishal,

From what I can see, your portability has been completed.

Can you please contact us by chat with more infos, so we can check together?

Luciana

Author name
Whizz
Date
Answer likes
answer
a

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