Unanswered question

my bones got added to the wrong account can i change it ?

my bones of 250mb got added to the wrong number on my account can i change it to a different number?

Duvid Fogel
Duvid Fogel

Duvid Fogel

User level
Level
0
16 / 100
points

Answers

As far as I know bonuses can only be applied to the primary line on your account. Is that the one it was applied to, or did you manage to get it on one of the other numbers?

From my experience, you will be able to remove a bonus from your line next month, so I believe you will be able to apply it to right one the following month

E
E

E

User level
Level
3
3348 / 5000
points

Next month you’ll be able to switch it. Take care of your bones - Get appropriate doses of vitamin Fizz!

IsE
IsE

IsE

User level
Level
2
1075 / 2000
points

I can apply bonuses to either of my numbers. I was actually able to accidentally apply one of them to my unlimited home internet :) You can remove them next month and apply to the other number as far as I know. but you can also contact customer care and they might help you apply it to the correct number.

Hi Rose,

Because your service address is not in Montreal, you cannot have a 438 or 514 number and that's why you've been assigned a 343 number.

Unfortunately, we are unable to give you a Montreal number, because your service address is not in Montreal.

Luciana