Answered question

Does the amount of data I have left make sense?

I have 8gb data per month with 4.39 Rolled over from last month. I've used just over 5gb this cycle but I only have 3.86gb left.. I should have over 7gb. Does this make sense?

ross
ross

ross

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Level
0
2 / 100
points

Hi Ross,

This does seem quite strange, it is stating that you've already used your rollover data for the month. I'd recommend contacting Fizz either by Facebook Messenger or by email so that they can explain it to you further on why it's showing up like that or fix the issue for you.

Thanks,
Chris P

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Other answers

Amir Haghandish
Amir Haghandish

Amir Haghandish

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Level
1
219 / 750
points

There were others complaining that the data they used vs what was shown as left did not add up. could be a recurring issue

E S
E S

E S

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Level
3
3324 / 5000
points

If you search the community, several people have had this issue to date. You can try to contact Fizz via bubble chat or FB messenger to see if it’s a user-specific issue or it’s more global and to see if they can correct it manually for you...

MT
MT

MT

User level
Level
4
5000 / 5000
points

The daily usage is not accurate.
You need to rely on the total usage

Mohammad
Mohammad

Mohammad

User level
Level
3
2139 / 5000
points

Its a known issue, their meter is always glitched, doesnt show proper usage.