Unanswered question
one of my accounts is billed $25 instead of the correct introductory rate. How do I get this resolved?
Answers
Contact Fizz using 1 of the following methods
Fizz Chat : https://fizz.ca/en/contact-us
Fizz contact form : https://zone.fizz.ca/dce/customer-ui-prod/#/account/conta...
Facebook Messenger : https://m.me/fizzca
Hi Justin,
Which plan did you take?
It is possible that the 25$ probably had taxes and 911 fees factored in.
it's a 2gig, Canada +US plan. this plan is charging at over 3x my 8gig Canada US plan.
yeah, I'm thinking of the beta pricing. I'm not getting it on one of my plans.
If you had beta pricing, it’s obviously a mistake given that they said beta will continue for 2 more months... let fizz know via text on their chat or FB messenger.
Did they get back to you?
