Unanswered question

one of my accounts is billed wrong?

one of my accounts is billed $25 instead of the correct introductory rate. How do I get this resolved?

Justin
Justin

Justin

User level
Level
0
23 / 100
points

Answers

MT
MT

MT

User level
Level
4
5000 / 5000
points

Contact Fizz using 1 of the following methods
Fizz Chat : https://fizz.ca/en/contact-us
Fizz contact form : https://zone.fizz.ca/dce/customer-ui-prod/#/account/conta...
Facebook Messenger : https://m.me/fizzca

Justin
Justin

Justin

User level
Level
0
23 / 100
points

it's a 2gig, Canada +US plan. this plan is charging at over 3x my 8gig Canada US plan.

$25 is the intro price, they're currently offering, for 2g + Can/US. Could you be thinking of beta pricing? beta prices were extended for 2mo but only for those who already had them.

Justin
Justin

Justin

User level
Level
0
23 / 100
points

yeah, I'm thinking of the beta pricing. I'm not getting it on one of my plans.

E
E

E

User level
Level
3
3348 / 5000
points

If you had beta pricing, it’s obviously a mistake given that they said beta will continue for 2 more months... let fizz know via text on their chat or FB messenger.

Mohammad
Mohammad

Mohammad

User level
Level
3
2349 / 5000
points

Did they get back to you?