Unanswered question

Had 450mb left got 250mb rollover ??

I had 450mb left in my plan and was at home with my home wifi on my last day of my plan
Only had 225mb in rollover why....?

Answers

I had 11.9GB left and only got 0.18GB rolled over so don’t feel bad! I hope they fix that issue before I get near the end of this month’s data usage.

MT
MT

MT

User level
Level
4
5000 / 5000
points

I lost 1G of my data plan for no reason. My phone was off mobile network and the data usage according to my phone since the begining of the cycle was 128MB.
I opened a ticket with Fizz last week, followed up this morning with chat , I'm still short 1G in my data plan.