My service doesn’t work and I still pay and everything. And I saw that right now, there is no technical issues going on inside the company. Is my SIM card broken or something?
Hi LyAnne,
I checked from our end and everything appears to be fine with your mobile plan.
If you're encountering service connection difficulties, please turn ON Airplane mode...
Experiencing 15-20 Mbps on my 120 Mpbs plan. There are no serice issues showing. And there seems to be no way to contact fizz? There is no chat bubble, no phone number to text...
Hello Robert,
I am sorry to hear about the situation you encountered.
I have verified your connection and everything looks good from our side.
Please try restarting the...
Say if I pay for a whole month tomorrow and unsubscribe in 3 days, will I get part of my money back for the days I didn't use the service?
Thinking about going with public...
Hi Karl
If we are talking about a renewal of your mobile plan, the answer is not
The mobile plan is not prorata
Here the text from Fizz's guide
" If you choose to...
How can I schedule installation w/ the technician if website says service is unavailable? Videotron confirmed service. In theory it should be available soon but I'm moving at...
Hi Mathieu
Did you also try with your postal code?
To find out if you are eligible for Fizz home internet, you can go here to simulate a registration
https://fizz...
Hello Fizz
I would like to ask you a question related to Fizz internet service. My family with three kids studding at school got a letter from their school board saying that...
Osman
You need to cancel it, and return the modem
1- Log into your account and go to Manage.
2- Click on Unsubscribe.
3- Scroll to the bottom and confirm by...
