Answered question

Incoming call failure from either unknown numbers or U.S. numbers?

Yesterday I was trying to login to Paypal, and it only had two options for verification, 1. SMS and 2. calling. I chose calling, and the call kept getting going to VM after the first ring(402-935-7733). I retried 6 times and the same behavior happened. Second, After the second time it kept saying Call Failed after the first ring. I kept trying to pick up but the phone but it kept going to VM, and I have had this issue for other calls as well, especially Private number calls, the first time it only rings once and says call failed. The person usually has to call 2-3 times but that didn't work for Paypal.

Is there a way to report this to FIZZ?

MT
MT

MT

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You can contact Fizz with one of the following methods :
Fizz Chat : https://fizz.ca/en/contact-us
Fizz contact form : https://zone.fizz.ca/dce/customer-ui-prod/#/account/conta...
Facebook Messenger : https://m.me/fizzca

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Other answers

E
E

E

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That's odd - I know 2FA does not work via text, but I've done it using phone option with Google. I don't see why PayPal would be different... Consider messaging Fizz on the chat bubble or via FB messenger.

Whizz
Whizz

Whizz

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Level
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5000 / 5000
points
Team

Hello Sami,

This issue is known by our specialized team and we are working around the clock in order to fix it. . The service should be fully functional in the coming weeks.

Thanks very much to point this out.

Ionut