Answered question

Why wont my LG V20 wont connect to LTE?

I set my phone to auto switch to LTE. I entered all the APN info. I restarted my phone. Still no LTE connection yet my friends phone will connect to it. Is there a unique setting needed to an LG V20? Thanks!

Ryan
Ryan

Ryan

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It looks like all versions of that phone have the frequency support for LTE data, but not all support voice calling/texting when connected to LTE, maybe that's the problem you're experiencing? Do you know which version you have (Global, AT&T, Sprint, etc.)?

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Other answers

MT
MT

MT

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Did you verify phone compatibility with Fizz
https://fizz.ca/en/faq/compatible-devices

Ravnoor
Ravnoor

Ravnoor

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What model number (H918, VS995, etc) is it?

Mohammad
Mohammad

Mohammad

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Varies from location to location. I get 4g in my house but not my basement as well some parts in carleton university and not others.

E
E

E

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Some phones like the iphone5 are not compatible - check your phone compatibility. If that isn't the issue, consider messaging Fizz on the chat bubble or via FB messenger.