Answered question

i cannot receive/send mms im using lg vn220?

hi, im using fizz for a few days and having 2 issues.
1) i cannot send/receive mms?
2) i cannot receive sms from tweeter?
any idea how to fix?

Yisroel
Yisroel

Yisroel

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Whizz
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Hello Yisroel,

In order to be able to send and receive multimedia text messages you should have mobile data in your plan.

You can adjust your plan to add data. This change comes into effect at the start of your next billing cycle.

Ionut

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MT
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MT

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MT
MT

MT

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Apparently mms has a limit of 600K file

Yisroel
Yisroel

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thanks for your fast respond, but i filled the right settings and still doesnt work, what do u mean by 600k file?

Yisroel
Yisroel

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i have the following settings:
1. Name?
2. APN?
3. Proxy
4. Port
5. Username
6. Password
7. Server
8. MMSC
9. MMS proxy
10. MMS port
11. MCC
12. MNC
13. Authentication type
14. APN type
15. APN protocol
16. APN roaming protocol
17. APN enable/disable (clicked with check and not changeable)
18. Bearer

any help what i need to put in all feilds?

MT
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You enter only what Fizz specify and here is a excerpt of Fizz page

Steps to follow for configuring the APN can vary from one phone to another. Here's an example:

Settings → Connections → Mobile networks → Access Point Names → APN

Fizz APN settings are:

APN: mobile.bm
MMSC: http://mms.mobile.bm
MMS proxy: mmsproxy.mobile.bm
MMS port: 80
APN type: default,mms,supl

MT
MT

MT

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Not receiving sms from tweeter : probably it's a Fizz bug at the moment ; many automated sms can not be received by Fizz users and FIzz is aware of it and trying to fix it.
Not sending / receiving mms : try to send a file with < 600K to see if it works

Yisroel
Yisroel

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i put in all the settings and still doesnt work...
do i need to have data on my plan? (i took a plan without data)

MT
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MT

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You need text message plan to send sms and you don't need data plan just to send sms.
Did you restart your phone after entering parameters ?

If you did and it's still not working I suggest to contact Fizz.

MMS was working on my Android phone but since yesterday people don't receive the pictures I send but I can receive them.
A few weeks ago I had a 24hr delay for ppl to receive what I had sent so I will see if it's still the case.

Sylvain
Sylvain

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I had the same problem with my LG G6.

Some one suggested to install Google Messages :

https://play.google.com/store/apps/details?id=com.google....

That fixed my problem.

I guess the Messaging app that came with my phone was the cause of the problem. Since you also use a LG phone, you might have the same problem.

yes, try the google msg app as Sylvain R. suggested. I was using a third party sms app and it didn't work when sending mms and I found out that the third party App have its own APN setting inside the App.

I'm using the google messages and have been for a few months so that wouldn't be the issue. I removed APN, rebooted, entered apn, rebooted but no go still