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Any resolution to this issue? my fixx_ext drops all outbound calls after 2 min and 49 secs.

Whoever finds a solution please post, i think im leaving by 24 hours otherwise.

Perry
Perry

Perry

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16 / 100
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almost 2 years ago
Category
My Mobile
Category
Mobile
Answer count
9 answers
Author name
Perry
Date
December 18, 2018
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Sam

Sam

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2
1196 / 2000
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Have you seen this thread: https://community.fizz.ca/questions/1842620-dropped-calls-fizzext support told them to reboot their phone, like @M H. mentioned, let us know if this solves it for you.

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Sam
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a

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Sean

Sean

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1448 / 2000
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Many others are having a similar issue unfortunately.

Author name
Sean
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answer
a
Yp

Yp

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Level
1
266 / 750
points

You can contact Fizz support through Facebook Messenger https://m.me/fizzca

Author name
Yp
Date
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answer
a
MoYe

MoYe

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Level
3
3973 / 5000
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My mother has the same issue . It's been a month now , no resolution

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MoYe
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a
R
R

R

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1
563 / 750
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contact them by chat or contact form in your account, the more complaints they get they might act faster.

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R
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a
M

M

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2
1112 / 2000
points

This is a known issue, sometimes restarting your phone can fix the problem..

Author name
M
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answer
a
E
E

E

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3
3348 / 5000
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I hope you messaged them via the Fizz chat or FB messenger - they rarely if ever reply to the forum questions.

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E
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answer
a
Ann

Ann

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Level
3
2580 / 5000
points

Known issue. Ask Fizz fix it

Author name
Ann
Date
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answer
a
GB
GB

GB

User level
Level
1
476 / 750
points

I had this issue for almost a month. I send multiple FB messages and the reply I got back was that they'll look into it. After LTE was restored, I decided to give it another go today. So far it has been 5 minutes and it's still working well! I think you should try what I did, who knows it'll be fixed soon.

Author name
GB
Date
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answer
a

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