Answered question

Why is Fizz mobile data not working on my iphone 5?

I can text, I can call, but I can't use my data on my iphone 5?

Rosie
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Fizz network only supports iPhone 5S and later, running the latest iOS 12, I tried it on my iPhone SE, running iOS 11 talk/text works but not data. so you need both hardware and latest OS

 

here are the supported devices: https://fizz.ca/en/faq/compatible-devices

Ravnoor
Ravnoor

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A few people on Reddit have reported successfully being able to use their data on iPhone 5. Check out this thread for details: https://www.reddit.com/r/FizzMobile/comments/9wz1lo/got_d...

TL;DR: provision the APN using appropriate mobile config (Videotron 28.2.5 NOT 34.1), and restart

Ravnoor
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Only the iPhone 5 models numbers ending in FH19, FH1C, FH1D, FH1F, FH1G, FH1H have support for AWS, which Fizz (Videotron) mostly uses.

Tap Settings > General > About and check if your serial number ends with any of these four-digit combinations.

Source: https://www.reddit.com/r/FizzMobile/comments/9wz1lo/got_d...

E
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E

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The iPhone 5 with Fizz is like a rotary phone - you need at least a 5S and iOS 12.1. The workaround requires a videotron sim card...