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How to pay a bill manually which was failed before?

I received an email saying that my monthly bill has been failed to be deducted from my credit card for an unknown reason! So I changed pre authorized payment credit card to another card; but there is no option to pay it manually. What should I do now to be able to pay my bill right now? I don’t want to have delaying bill payment...

Mahshid
Mahshid

Mahshid

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almost 2 years ago
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About my account
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Payment
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4 answers
Author name
Mahshid
Date
December 18, 2018
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Yp

Yp

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Update payment method / fix a payment issue link:
https://fizz.ca/en/faq/how-do-i-update-my-payment-method-...
https://fizz.ca/en/faq/how-do-i-fix-payment-issue
You may want to contact Fizz support through Facebook Messenger https://m.me/fizzca

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Jonathan

Jonathan

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It looks like you should contact customer service via chat now that your credit card info is correct. See this thread: https://community.fizz.ca/questions/1821842-payment-plan

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Jonathan
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S

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Yes contact Customer Service, is probably the best option to avoid having your line shut down.

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S
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Mahshid
Mahshid

Mahshid

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Thank you for replying, I tried to contact to customer service, but unfortunately there is no direct way to contact to customer service. Can you give me a link?

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Mahshid
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