or Ask a question

Answered question

How to pay a bill manually which was failed before?

I received an email saying that my monthly bill has been failed to be deducted from my credit card for an unknown reason! So I changed pre authorized payment credit card to another card; but there is no option to pay it manually. What should I do now to be able to pay my bill right now? I don’t want to have delaying bill payment...

Mahshid
Mahshid

Mahshid

User level
Level
0
11 / 100
points
12 months ago
Category
About my account
Category
Payment
Answer count
4 answers
Author name
Mahshid
Date
December 18, 2018
Hits
viewed 182 times
question
q
Yp

Yp

User level
Level
1
266 / 750
points

Update payment method / fix a payment issue link:
https://fizz.ca/en/faq/how-do-i-update-my-payment-method-...
https://fizz.ca/en/faq/how-do-i-fix-payment-issue
You may want to contact Fizz support through Facebook Messenger https://m.me/fizzca

Author name
Yp
Date
Answer likes
answer
a

Did you find this useful ?

No (0)

Yes (0)

0% of users found this answer useful

Other answers

Jonathan Carriere

Jonathan Carriere

User level
Level
3
2665 / 5000
points

It looks like you should contact customer service via chat now that your credit card info is correct. See this thread: https://community.fizz.ca/questions/1821842-payment-plan

Author name
Jonathan Carriere
Date
Answer likes
answer
a
S

S

User level
Level
3
2618 / 5000
points

Yes contact Customer Service, is probably the best option to avoid having your line shut down.

Author name
S
Date
Answer likes
answer
a
Mahshid
Mahshid

Mahshid

User level
Level
0
11 / 100
points

Thank you for replying, I tried to contact to customer service, but unfortunately there is no direct way to contact to customer service. Can you give me a link?

Author name
Mahshid
Date
Answer likes
answer
a

Didn't find your answer ?

Fizz