Answered question

Dropped calls - FizzEXT ?

I opted for the Canada coverage (not only Quebec) bc I was gonna be in Toronto this past Thursday (December 13) and I was gonna need my phone to work. My calls got disconnected every 2 minutes, needless to say that it was a very frustrating and annoying experience as I needed things to get done. In contrary to what Fizz had stated, the problem had/was not resolved. I can only hope the problem with the FizzEXT network will be fixed by the time I come back there in January.

Adriana
Adriana

Adriana

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Thilochan
Thilochan

Thilochan

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Hi Adriana,

Reboot your phone once, this will help to resolve the issue. I am connected to FizzEXT too and was experiencing the same. After consulting with Fizz Tech Support via https://m.me they advised me this procedure.

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Other answers

M
M

M

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Unfortunately this is a known issue that hasn't been fixed yet..Fizz has long ways to go..

E
E

E

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If you have data, use FT audio or whatsapp audio in the meantime so you’re not stranded for work calls. Yes, these are known issues with the external network dropping calls.