Answered question
My plan is up its my due date today how do I fix it
Hi Jonathan Carriere,
Your plan will be paid automatically from the credit card that you used at activation, if you didn't change it from your profile. Make sure you have money on it, so you don't risk a blocked plan, if the payment doesn't go through.
You'll also be notified via email before the payment.
Don't forget that the wallet cannot be used for the monthly payment of your plan.
Luciana
Other answers
they will take the money automatically from your account
Prepaid plan.pay fist and use after.
My credit card was billed automatically.
Fizx assumes you will want to continue with the service after the first month and just automatically charges your credit card again unless you have loaded money on your wallet or you have specifically chosen to terminate your service on the web portal. You just have to verify your credit card information has not expired and things will be fine.
@Jonathan, you can't pay your bill with money in the wallet. The wallet is only for pay-as-you-go charges.
yup wallet is for pay as you go features. the rest will be deducted from your credit card automatically at the beginning of the cycle.