Unanswered question

Anyone else finding themselves on fizz ext for no good reason?

I'm not out of range of fizz towers, being 1km or less from two different ones, but this is the second night in a row I've noticed my phone is on fizz ext with an R over the triangle. I don't want to lose ext coverage when I'm out of range of fizz towers just because I'm suddenly finding myself on ext while in my own home. I've had this account with fizz for over two months and it's only the last two nights I've noticed myself on ext while at home and definitely in range of their towers. Has this happened to anyone else ?

Answers

Bo
Bo

Bo

User level
Level
0
91 / 100
points

The same case for me as well. I am 100% sure that Ottawa downtown is under FIZZ own coverage but my cell always show FIZZ EXT.
Hope their next patch could fix it.

I heard you could not keep stay in FIZZ EXT for long time, otherwise FIZZ might kick you out?

You can't have fizz ext be the majority of your usage for 3 billing cycles in a row, or they may block your access to it according to their policies.

E
E

E

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Level
3
3348 / 5000
points

Just let them know it’s happening - probably another technical issue on their end..

Perry
Perry

Perry

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0
16 / 100
points

same here, I live in Montréal, and i'm on fizz_ext...