Answered question

Referral working 50% of the time?

I had 2 people using my referral code but it only worked for 1 of them.
I did contact CS at the time and they told me to wait 1 or 2 days (especially since the one missing joined during during the service outage last Friday).

I'd contact them again but, as usual, getting a bubble chat seems impossible. The issue is most likely because my friend used the code when the service was mostly down but I was wandering if others had trouble getting their referral recognized?

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Mohammad
Mohammad

Mohammad

User level
Level
3
2349 / 5000
points

Try fb messenger, seems more responsive than before.

Marc
Marc

Marc

User level
Level
2
1085 / 2000
points

The same thing happened to one of my friend. My friend used my referral code to subscribe, but never got a referral bonus. He filed a complaint to fizz one week ago. They replied to him by saying they need to investigate. So far He's received no answer from their investigation.

Fizz has bugs , a lot bugs. Be more patient on them because I love the gifting and carry forward for data. It's exclusive feature only from Fizz

Had a similar issue.
Friend used my code, I was with him while he was filling the form.
It never showed up on my referrals
I chatted with Fizz but they were unable to fix it

E
E

E

User level
Level
3
3348 / 5000
points

FB messenger if the chat bubble does not work.