or Ask a question

Unanswered question

My summary is showing 2MB but my Plan is Unlimited text messaging • Unlimited minutes • 8 GB.

My summary is showing 2MB but my Plan is Unlimited text messaging • Unlimited minutes • 8 GB.

Summary: 2.00 GB / 2.00 GB Unlimited / Minutes Unlimited / Text messages. 31 days left

Did someone had similar issue?

The 13th is when the month starts over, I should have seen:
Summary: 8.00 GB / 8.00 GB Unlimited / Minutes Unlimited / Text messages. 31 days left

Philippe
Philippe

Philippe

User level
Level
0
22 / 100
points
almost 2 years ago
Category
About my account
Category
my profile
Answer count
5 answers
Author name
Philippe
Date
December 14, 2018
Hits
viewed 109 times
question
q

Answers

Ann

Ann

User level
Level
3
2580 / 5000
points

There usage web portal has so may bugs. Depending how much you're paying, that's how you decide if it's 2g or 8g data.

Author name
Ann
Date
Answer likes
answer
a
S

S

User level
Level
3
2619 / 5000
points

no issues like that for me, I think you should contact them to confirm

Author name
S
Date
Answer likes
answer
a
ALLISON

ALLISON

User level
Level
4
5000 / 5000
points

Does it say 2mo in French but 2gb in English? My account was like that last month.

Author name
ALLISON
Date
Answer likes
answer
a
Andrei

Andrei

User level
Level
3
3618 / 5000
points

That's something that I did not hear before.Did you had the same problem before the month was renewed?If not i think you should contact Fizz.

Author name
Andrei
Date
Answer likes
answer
a
E
E

E

User level
Level
3
3348 / 5000
points

So, what you're saying is you're still using your old plan quota... great...

Author name
E
Date
Answer likes
answer
a

Didn't find your answer ?

Fizz