Unanswered question

My summary is showing 2MB but my Plan is Unlimited text messaging • Unlimited minutes • 8 GB.

My summary is showing 2MB but my Plan is Unlimited text messaging • Unlimited minutes • 8 GB.

Summary: 2.00 GB / 2.00 GB Unlimited / Minutes Unlimited / Text messages. 31 days left

Did someone had similar issue?

The 13th is when the month starts over, I should have seen:
Summary: 8.00 GB / 8.00 GB Unlimited / Minutes Unlimited / Text messages. 31 days left

Philippe
Philippe

Philippe

User level
Level
0
22 / 100
points

Answers

Ann
Ann

Ann

User level
Level
3
2580 / 5000
points

There usage web portal has so may bugs. Depending how much you're paying, that's how you decide if it's 2g or 8g data.

S
S

S

User level
Level
3
2621 / 5000
points

no issues like that for me, I think you should contact them to confirm

ALLISON
ALLISON

ALLISON

User level
Level
4
5000 / 5000
points

Does it say 2mo in French but 2gb in English? My account was like that last month.

Andrei
Andrei

Andrei

User level
Level
3
3917 / 5000
points

That's something that I did not hear before.Did you had the same problem before the month was renewed?If not i think you should contact Fizz.

E
E

E

User level
Level
3
3348 / 5000
points

So, what you're saying is you're still using your old plan quota... great...