Answered question

My calls are being disconnected after about 1.5 minutes

My phone calls are being disconnected after about 1 minute 40 seconds. Before disconnecting, at about 1 minute 10 seconds I get three beeps. I feel it's as if the Fizz line does not recognize that the call has been answered on the other end and times out; like the way it does on most carriers if there is no answer and the phone keeps ringing. I just got Fizz yesterday, installed the two configuration files, and have rebooted several times.

Alan Roth
Alan Roth

Alan Roth

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0
63 / 100
points
MT
MT

MT

User level
Level
4
5000 / 5000
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It seems to be a general issue at the moment. Many people are impacted.

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Other answers

E
E

E

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3
3348 / 5000
points

Same thing has happened to me 3 times last hour.

Pat
Pat

Pat

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2
874 / 2000
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This is a know issue on Fizz EXT network. Are you getting dropped calls on Fizz network?

R
R

R

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1
563 / 750
points

The only way this will be fixed is if everyone contacts Fizz either through chat or the contact form in your account.

On my chat today the answer was "I know there are more customers experiencing the same issue, but for now it hasn't been declared as an incident."