Answered question

Issue when switch between FIZZ network and FIZZ EXT network

From this Monday, when my cell network got switched between FIZZ EXT to FIZZ or vice versa, it could not automatically pick up the network, so the connection lost;
seems the only way to fix is to restart the cell.
Plus when I search available networks, the only FIZZ related one is FIZZ: WCDMA, did not see FIZZ: LTE.
That's weird, pretty sure my phone is fully compatible with FIZZ, it's LG V20 H910.
Anyone has similar issue?

Bo
Bo

Bo

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Other answers

MT
MT

MT

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LTE is not 100% available this week please see https://fizz.ca/en/faq/network-status
You may want to verify https://fizz.ca/en/faq/compatible-devices to see if your phone is really compatible with Fizz

Bo
Bo

Bo

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Thank you guys for your quick replies.
I googled the specs for my cell and compared with FIZZ spec, it matched perfectly.
So will keep finger crossed with next week fix.

E
E

E

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We’re all having the same issue. They’re aware and working on it.

S
S

S

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I am in the LTE coverage area but still in 3G