I've been trying to make a payment for 2 days and I keep receiving emails from Fizz saying my payments did not go through.
I've spoken with customer support at least 3 times...
Hi Yu-Yuen
Did you associated your new credit card with your plan?
This is the full procedure
If you need to add a new credit card
1- In your Fizz account, go to...
By adding the credit card as a payment method, it is rejected. I have tried two of my credit cards and both are declined. My credit cards are from another country, so my billing...
Hi Oscar
from this page https://fizz.ca/en/faq/what-payment-methods-can-i-use
You can use a Visa or MasterCard credit card to pay for your Fizz plans.
- including Visa...
I tried scheduling an appointment for home internet but couldn't since your website needs a credit card number! Can't I simply pay my bill like any other?
Hi Kevin
Sorry its prepaid. Everyone needs to use a valid credit card.
More info here: https://fizz.ca/en/faq/what-payment-methods-can-i-use
Some prepaid cards are...
Hi Stephen
If you want, you can use the same credit card to pay for your 3 services.
Here are the steps to update a payment method, and associate it to your plans:
1...
My credit card is declined when I try to order a SIM card for an account for my daughter. It worked for my account and my wife's. I tried different browsers, computers. I also...
Wow, thank you very much for all your answers. I will look into the Couche Tard promotion right away.
I'm in contact with my bank and on their side, they have indications my...
