Fizz won’t let me cancel my fizz account
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Jean B. 3164
Posts: 8 ✭✭
I had activated my fizz line but the transfer of my line from freedom failed . I paid but never been able to use the
Line . Fizz told me to cancel my account , but When I go to plan , manage , there is no option to cancel my account
Line . Fizz told me to cancel my account , but When I go to plan , manage , there is no option to cancel my account
19
Answers
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Your best bet is to contact them.on Facebook12
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Here's the Facebook link : https://m.me/fizzca11
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You don't have an unsubscribe option?13
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Technically a sim card is possible to be reused, but in reality mobile phone carriers don't allow it. So they can make more money.12
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Pat D. No there is no unsubscribe button12
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Marc H. What does it have to do with cancelling an account ?13
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It may take a while for the unsubscribe option to appear if this is a new line. But If I understand your situation correctly, the port wasn't successful so you don't have an active line with fizz. there's nothing to unsubscribe. What exactly does Fizz want you to cancel?12
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I can’t use the line but the line and account is active . I’ve paid 50$ . They said to,cancel the account so I can get a refund . But there’s no option to cancel12
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They took the money but the transfer was never successful12
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I see. It looks like you're missing a lot of tabs. Give it a few hours and see if they show up. Sometimes it takes a while to get all the functionalities. You have 15 days to cancel and get your money back.13
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It’s been 13 days , the trial period ends in 2 days13
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