Unanswered question

Network status update timestamp?

Anyone notice how the timestamp for the last statement from Fizz now says Saturday December 8th at 5:30am? But there was no update on Saturday at that time... Interesting. It does, however, state the last page update was at 10:15am yesterday - with no actual status information posted.

E
E

E

User level
Level
3
3348 / 5000
points

Answers

They updated on the French network status page.
https://fizz.ca/fr/faq/statut-reseau
.
Basically, we're stuck with the current slow speeds until after some time next week when they employ a fix for last Friday's outage. THey're working night and day to improve the network. Sorry for the inconvenience.

Matthew
Matthew

Matthew

User level
Level
2
938 / 2000
points

Thanks Allison, I assumed the eng / fre were the same info. Hopefully the english status page is updated with the same info as the french page.

E
E

E

User level
Level
3
3348 / 5000
points

Good to know that "that" is also an issue.

I too did not realize that it would take more than a few minutes difference to update both languages. We're not dealing with complex, difficult to translate ideas here.

T
T

T

User level
Level
3
2057 / 5000
points

Thanks Allison. Better than Google translate :-)

Matthew
Matthew

Matthew

User level
Level
2
938 / 2000
points

Updated now in english:

https://fizz.ca/en/faq/network-status

Next week, Fizz will implement important corrective measures in order to address the instabilities that occurred last weekend. Until then, some members will only have access to the 3G/4G HSPA network.

Rest assured that we are working relentlessly to refine our systems. We regret any inconvenience this situation may have caused you, and thank you for your patience throughout this launch period.