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iMessage Activation

I changed my number when switching to fizz 4 days ago, and my iMessage still will not activate. I tried all the apple solutions so does anyone have any suggestions?

Kalila
Kalila

Kalila

User level
Level
0
1 / 100
point
about 2 years ago
Category
My Mobile
Category
iPhone
Answer count
4 answers
Author name
Kalila
Date
December 11, 2018
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viewed 117 times
question
q
Chris

Chris

User level
Level
3
2249 / 5000
points

Hi, have you tried rebooting your phone, it may just require a "refresh", by doing so it will reconnect to the Videotron/Bell/Rogers towers. If not then I'd recommend contacting Fizz support either through Facebook Messenger or using this website. https://fizz.ca/en/contact-us .

Author name
Chris
Date
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answer
a

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Other answers

Francis

Francis

User level
Level
1
396 / 750
points

Is your phone up to date? In general- software updates? Did you accept the carrier settings update?

Author name
Francis
Date
Answer likes
answer
a
Matthew

Matthew

User level
Level
2
949 / 2000
points

Is there any message or error that appears?

Author name
Matthew
Date
Answer likes
answer
a
E
E

E

User level
Level
3
3348 / 5000
points

Turn off imessage and facetime, restart the phone, re-enable them.

Author name
E
Date
Answer likes
answer
a

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