Unanswered question

Text Spam Since Switching to Fizz?

Am I the only one getting a lot of text message spam since switching to Fizz?

When I was with Roger's I would occasionally get 1 or 2 spam text messages a month, nowadays I am getting 5 or more a day!

Emre
Emre

Emre

User level
Level
3
2869 / 5000
points

Answers

W
W

W

User level
Level
1
520 / 750
points

Count yourself lucky... others are not getting SMS at all and you get plenty :-)

Emre
Emre

Emre

User level
Level
3
2869 / 5000
points

@W L. That is true but it makes me wonder if Fizz is selling or accidentally leaking client data.

ReneD
ReneD

ReneD

User level
Level
4
5000 / 5000
points

W.L. has very valid point! :O))

BUT

@Emre, if you have activated a new number with Fizz, it could be a normal behaviour. Getting you phone number listed on the ANTI-SPAM list might help.

https://crtc.gc.ca/eng/phone/telemarketing/

Cheers :))

Emre
Emre

Emre

User level
Level
3
2869 / 5000
points

@René D. I have had this number for over 7 years and have only been receiving this amount spam since porting it over to Fizz. This number is already listed on the do not call list.

ReneD
ReneD

ReneD

User level
Level
4
5000 / 5000
points

@Emre Y.
Ykes! That su... what are your privacy settings, I mean have you set up your account to receive text message alert?

Are you getting follow up answer from the forum onto your phone?

Jonathan Carriere
Jonathan Carriere

Jonathan Carriere

User level
Level
3
2665 / 5000
points

What makes you think it would have been Fizz that sold you out. You're their customer now so it wouldn't be prudent for them to do anything to annoy you like that (especially with all the other sources of annoyance they definitely are responsible for). Rogers, on the other hand, has no reason not to sell you up the river now that you have left them. I'd believe it more for Bell than Rogers, but I know a lot of people have had questionable experiences with Rogers too so you never know. Regardless, I got a new number with Fizz and haven't been receiving any more spam texts than the one or so per month that I have always gotten.

Mohammad
Mohammad

Mohammad

User level
Level
3
2319 / 5000
points

Didnt get any at all.

AlexB
AlexB

AlexB

User level
Level
2
1386 / 2000
points

It's more likely than Fizz just doesn't have a spam filter in place (yet), whereas your previous carrier did. You probably always got the same amount of spam, but most didn't make it to you.

Emre
Emre

Emre

User level
Level
3
2869 / 5000
points

@René D. The messages are not orientating from Fizz but from various numbers.

Here are a few examples of what I have been receiving.

 

Example #1: Order canceled: Buy 7 SHOP.TO @ 162.22 Limit GTD

 

Example #2: Hey PayPal here! Your mobile number has been selected to win 50£ Click Here to claim [Link Censored]*

 

Example #3:AEROPLAN Moments Worth Millions ends soon! Last chance to win 1 million miles. Share your memorable photos or videos [Link Censored]*

 

*I have removed the links for security reasons 

E S
E S

E S

User level
Level
3
3324 / 5000
points

Just block them and report the #s. I ported my number and have not received any spam (and barely any wanted texts either, hint hint).

Emre
Emre

Emre

User level
Level
3
2869 / 5000
points

@Jonathan C. I don't know if it Fizz is responsible for this all I know is that this started happening after I switched to them. You bring up a valid point about it possibly being Rogers giving out my number, however, considering the amount of bugs Fizz has I think it would be just as likely that Fizz is somehow leaking client data.

Emre
Emre

Emre

User level
Level
3
2869 / 5000
points

@. .. I have already tried blocking the numbers but it has not resolved the issue as it seems they just use a different one every time.

Emre
Emre

Emre

User level
Level
3
2869 / 5000
points

@Alexandre B. Good point. Looks like we need to make yet another feature request!

Ken
Ken

Ken

User level
Level
4
5000 / 5000
points

No SPAM here yet. New number.

Ann
Ann

Ann

User level
Level
3
2580 / 5000
points

I got a few number with area code 226 and one with 470 after I switched as well, but not any more after I put these number in black list. So I guess my number was just lucky to be randomly choosed.

J
J

J

User level
Level
3
2696 / 5000
points

just switch to Fizz a week ago and so far no SPAM text and NO CONNECTION last Friday!! ;P

W
W

W

User level
Level
1
520 / 750
points

I don't think Fizz is intentionally selling numbers or customer data... all it takes from the spammer is a way to send SMS. Spammer does not care if the number is in service, so spammer can just run through all possible numbers. (E.g., I get CRA and Chinese Embassy fraud calls at my work number and I am 100% certain that my company won't sell our numbers to these guys)

So I suspect Fizz just does not have a good filter built up yet like Alexandre B. said.

Elaine
Elaine

Elaine

User level
Level
0
16 / 100
points

i have got ZERO spam texts since switching to Fizz. I do get texts from my friends, though.

Andy
Andy

Andy

User level
Level
1
144 / 750
points

I got a few phishing ones. Not many by any means. About as much as my work cell on Rogers network.

James
James

James

User level
Level
2
866 / 2000
points

If you’re on iOS or Android, try using Truecaller (search it up in your respective app store to download it). Truecaller will help you identify spammers and block them.

Normster
Normster

Normster

User level
Level
1
402 / 750
points

hi,
been using fizz for 1 week now and so far all good, no spam at all ...