Answered question

Poll - Should Fizz Extend The Introductory Period?

I don't know about all you but I am really nervous about Fizz exiting the introductory period while still having major bugs and outages. I think it would be a wise decision on their part to extend the introductory period to at least the beginning of January. I encourage you to participate in the poll provided below. Maybe if we get enough attention we can convince them to extend the beta for a few more weeks, I believe this would benefit everyone. As it stands currently I don't believe anyone will be willing to pay full price for the service Fizz is offering.

 

Should Fizz extend the introductory period to have more time to refine the bugs in their system?
Yes
No
 
Created with Survey Maker

All good things must come to an end.
The mobile introductory prices will end next April. Why not make the most of it by inviting a friend to join Fizz, you will both earn a $25 referral bonus.

Toute bonne chose a une fin.
Les prix de lancement prendront fin en avril prochain. Profitez-en pour inviter vos amis à se joindre à la communauté Fizz, vous obtiendrez chacun une prime de référence de 25 $.

(Source: https://www.facebook.com/fizzca/)

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E
E

E

User level
Level
3
3348 / 5000
points

Obviously they should. They are basically offering beta service for regular (albeit, "introductory" until Dec. 19th) pricing. They are misleading subscribers to believe they are receiving a fully operational service - that is, beta testing has concluded when clearly it is nowhere near complete.

Ann
Ann

Ann

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3
2580 / 5000
points

Definitely!!! I think they should extend both the beta period to 6 months , as well the introductory price to Feb-19-2019, for the bugs we found for them.

Wow! Already 20 votes all in favour of an extension! The poll has only been out for 30 minutes :)
We need to keep it going if we want to get @Whizz's attention!

They would be shooting themselves in the foot to launch at their official prices with their current state. As it is I suspect many are considering leaving Fizz, especially if you rely on your cell phone. The prices for sure are good but if the service doesn't work it means nothing.

It seems to me their intro prices brought them more customers than they expected and they simply are not setup for it. 

Fizz should never have left beta. There's been absolutely no improvement from day 1 to now. In fact things have gotten worse! They should stop taking on new customers immediately and hire more people to fix everything. I've had no service AT ALL for 10 days now.

Mohammad
Mohammad

Mohammad

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3
2349 / 5000
points

Its really hard to say what else they will be doing aside from making sure their network doesnt go down anytime soon. It was a surprise to see them adding the upgrade swap feature. We just have to wait and see.

MP
MP

MP

User level
Level
2
1739 / 2000
points

I thought we r in Alpha . . . . :-) Only 35 ppl so far . . .

@René D. Still waiting to an official response to this thread?

https://community.fizz.ca/questions/1825506-unicorn-possible-choice-avatar-possible

Let's try to get some new posts over there! ☺️

via Gfycat

It looks like one person just voted "no" do you mind identifying yourself and explain your thoughts and reasoning? If you wish to remain anonymous you could alternately send me a private message.

Jonathan
Jonathan

Jonathan

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2667 / 5000
points

The beta period seemed better than the introductory period to me. Possibly just because it wasn't my daily driver network at the time and now I'm dependent on it working reliably every day. I definitely would have waited until January to switch if I had known I would have service only 6 days a week.

Marc
Marc

Marc

User level
Level
2
1085 / 2000
points

Yes, they have to. Look at their problems, two breakdowns within two weeks, and unable to fix issues promptly. Who's gonna subscribe if they jack up the price.

------UPDATE------

Mention of the December 19th deadline for Introductory Pricing has been removed from the Fizz website! No official word yet if they will be extending the introductory period.

I think it was your poll @Emre Y. that caused them to extend the introductory pricing. 99% of the people were for extending it. The people have spoken! And you enabled those people. Good for you. And good for us.