SIM not provisioned (Canada Plan)
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Jeff K. #927
Posts: 3 ✭✭
in My Mobile
Hi there,
1 - I activated my SIM card
2 - I choose my plan (10gb, unlimited messages, unlimited minutes, Canada, Voicemail)
3 - I choose a number
4 - I made the payment (i see it on my credit card account)
5 - I rebooted my phone many times
6 - I added the APN settings manually
7 - I tried selecting networks manually as well but it doesn't work
8 - The chat button doesn't work and Facebook will take a day
My phone:
LG G4(Android) > Unlocked (It was with Virgin Mobile)
1 - I activated my SIM card
2 - I choose my plan (10gb, unlimited messages, unlimited minutes, Canada, Voicemail)
3 - I choose a number
4 - I made the payment (i see it on my credit card account)
5 - I rebooted my phone many times
6 - I added the APN settings manually
7 - I tried selecting networks manually as well but it doesn't work
8 - The chat button doesn't work and Facebook will take a day
My phone:
LG G4(Android) > Unlocked (It was with Virgin Mobile)
19
Answers
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There's a outage of network right now... You may need to wait some hours...
https://fizz.ca/en/faq/network-status17 -
Your SIM is likely OK. Network is dead.16
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Bad timing! You will need to wait until the network congestion issue is fixed.15
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General outage14
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Takes time sometimes even when the network is up and running...now...just be patient14
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It is unfortunate that you ported in during an outage, hopefully, this gets resolved soon.15
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You've seem to have done everything well. As mentioned some users are experiencing problems related to the outage. I would suggest waiting a bit and trying again later.
Ps follow the network status and once you see it up and running try again.
https://fizz.ca/en/faq/network-status15 -
It came back up, then went back to down...sigh10
This discussion has been closed.